The Implications of Using ChatGPT in the Workplace


Artificial intelligence (AI) isn't new, but AI technology that's good enough to catch the attention of the average person and affect their daily lives is rather novel. A great example of such technology is ChatGPT. The GPT in ChatGPT stands for Generative Pre-trained Transformer. ChatGPT is a type of chatbot. IBM defines a chatbot as "a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate responses to them, simulating human conversation." IBM, What Is a Chatbot?. ChatGPT was developed by OpenAI and launched in November 2022. OpenAI's website states that this company's mission is to "ensure that artificial general intelligence benefits all of humanity." See OpenAi, About OpenAI. Since its launch, ChatGPT has received a lot of publicity, especially regarding its implications on professional and academic content creation.