The Global Microsoft Outage: Guidance for Claimants Navigating the Business Interruption, Contract, and Indemnity Issues Raised by the CrowdStrike Event

This article provides guidance for insurance claimants impacted by the Global Microsoft Outage. It explains the causes of the issues that resulted in the massive software outage, points out the legal avenues that affected parties might follow to seek legal redress against the cybersecurity firm that caused the software failure, highlights claims and facts that are already in dispute, and lists steps that businesses should take if they intend to fully recover.