Telephone Consumer Protection Act (TCPA) Compliance

Summary

Companies that contact consumers via telephone, text, or fax must comply with the Telephone Consumer Protection Act of 1991 (TCPA) or risk regulatory scrutiny and/or the threat of class action lawsuits. Notable aspects of the TCPA are discussed in this practice note, including the meaning of various statutory terms; the TCPA's restrictions on autodialed calls and text messages, artificial or prerecorded voice calls, unsolicited fax advertisements, and telephone solicitations; and key issues that arise in TCPA litigation. This note also offers best practices for complying with the TCPA and provides an overview of certain state "mini-TCPA" and do-not-call laws.