Software as a Service (SaaS) Agreements

Summary

This practice note discusses software as a service (SaaS) agreements as well as providing a description of how to draft SaaS agreements. It provides a description of SaaS as a type of cloud computing, discusses the benefits of SaaS compared to purchasing software under a traditional model, looks at customer risks of SaaS and provides tips on how to reduce those risks, and notes the traditional provisions that appear in SaaS agreements.