Application Development and Maintenance (ADM) Outsourcing

Summary

This practice note discusses special issues that may arise in the context of application development and maintenance (ADM) outsourcing, which is a type of information technology (IT) outsourcing. The issues that customers should address in connection with the outsourcing of application development and maintenance functions can be broadly grouped into two types: (1) contractual issues and (2) operational issues. This practice note will explore these issues and provide best practices for how to address them, so that the ADM outsourcing deal is successful.