Cloud Computing Service Agreement
(Pro-Customer)


Summary

This template is a Cloud Computing Service Agreement designed to cover a broad range of hosted/cloud-based services, drafted to be pro-customer. It is written to afford the parties great flexibility in purchasing new cloud services and related professions services through the use of transaction documents in the form of order forms. This template includes practical guidance, drafting notes, alternate clauses, and optional clauses. This agreement may be used as the foundation for a broad range of cloud-based services, including software as a service, application service provider, and platform as a service.